Returns & Exchanges
We want you to love your home's new glow, which is why we offer a 30-day return policy on all eligible lighting fixtures and decor. Please ensure items are in their original packaging and have not been installed to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to start the process and receive a return authorization.
- 2.Pack with Care
Carefully repack the fixture in its original box with all internal padding, hardware, and instructions to prevent damage during transit.
- 3.Ship It Back
Affix the provided prepaid shipping label to the outside of the box and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned item, we will process your refund to your original payment method within 5-7 business days.
